AI-Powered Efficiency
Innovative Automation Solutions
Personalized Customer Experience
Adaptable and Scalable
Traditional customer service is no longer enough. In an age where speed, efficiency, and personalised experiences define success, it's time to rethink your entire customer experience (CX) strategy. By integrating AI customer service into your strategy, weWow helps you deliver smarter, faster, and more effective interactions at every touchpoint, elevating your CX to the next level.
Say goodbye to outdated systems and embrace the future of CX. Seamless, scalable, and powered by AI.
At weWow, we believe in the power of combining AI with a human touch. Our goal is to enhance, not replace, the vital role of human agents in customer service. By integrating automation into our clients' workflows, we enable scale-ups to transform their customer interactions. This means handling calls, chats, and emails with remarkable speed and accuracy.
We've witnessed the difference this can make. For instance, companies like Helloprint managed to reduce their customer service team from 100 agents down to just 30—not only to cut costs but to elevate the customer experience. By automating routine inquiries, like "Where's my package?", customers receive instant answers, allowing agents to focus on more complex issues that truly require their expertise.
Looking ahead, we're aiming to achieve 50% automation by next summer, all while ensuring that we keep the personal touch where it counts the most. Do you want to be part of the future of customer service?
Looking for scalable solutions to grow your business? Fill out the form below, and one of our experts will get in touch with you shortly.
Customer care is about more than just solving problems—it's about building lasting relationships. With AI-powered customer care, you can anticipate needs, deliver personalised interactions, and create seamless experiences that keep customers loyal. By automating routine tasks and focusing on high-value interactions, AI ensures your customer care is always available, always personal, and always efficient.
Technical issues and troubleshooting are inevitable, but your response doesn't have to be slow or inefficient. AI-driven customer support enhances the way you address customer inquiries, offering faster, data-driven solutions that minimise downtime and frustration. From real-time chatbots to automated ticketing systems, AI ensures that your customer support team is equipped to resolve problems faster and smarter than ever before.
Here are three key ways AI can enhance your customer service operations:
Supercharge your Customer Support team with AI Agent Assist. Our solution seamlessly integrates into your contact centre, doubling the efficiency of your human agents. They become architects of automation, optimising workflows and ensuring that AI systems deliver quality responses. Agent Assist is designed to boost your team’s performance without sacrificing the human touch.
Cut CX costs with autonomous ticket automation. Our AI systems can automatically resolve your most complex customer service questions, reducing costs by up to 80%. Meanwhile, our human agents handle the issues AI can’t, bringing empathy and advanced problem-solving skills to the table.
Maximise your understanding of customer needs and optimise your workflows. By uncovering insights from support interactions, weWow helps you increase cost savings and enhance customer happiness. Our agents play a key role here, constantly refining the AI systems to improve the accuracy and relevance of responses.
Still have questions? Take a look at our frequently asked questions about AI customer service.
Get in touch to discover the future of customer support with us.
Contact usweWow is Europe’s leading boutique CS company solely focusing on fast-growing international brands on a mission. We provide smart customer experience services and/or quality assurance for brands like Otrium, Mammaly, and Dixa who acknowledge the importance of great service for their clients by combining great people with the best technology.
