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Imagine this.
You start your day in a sunny office in Valencia. You speak English. You help customers feel heard, supported, and valued. No scripts. No cold leads. Just great conversations that make a real impact. Welcome to weWow 👋
Your next chapter starts here
At weWow, you’ll work with strong European brands in an international scale-up environment. This role is part of a pilot strategic partnership with Loop Earplugs, you will be the voice that makes customers’ day: answering questions, solving problems, and creating moments that make them feel appreciated.
What will you actually do?
Respond to customer inquiries via email, chat, social, and other channels
Provide product advice, support with orders, returns, warranties, and troubleshooting
Act as a brand ambassador in every interaction
Take ownership of complex cases and proactively find solutions
Collaborate with internal teams to improve processes and the customer experience
Share insights and feedback to continuously improve our products and service
No robotic replies. No generic answers. Just genuine conversations that build trust and long-term relationships.
This role suits you if you…
Are a native English speaker
Care about people and enjoy helping them
Are empathetic, emotionally intelligent, and a problem solver
Think in solutions, not problems
Work accurately and pay attention to detail
Thrive in a fast-paced, high-growth environment
Have customer service experience (sector experience not mandatory)
Sales or D2C ecommerce experience? Nice to have
Why this is more fun than other customer service jobs
You get to genuinely help people
Every conversation matters
You become the trusted face of the brand
You contribute to product and service improvements
What we offer 💛
Breakfast & lunch at the office
Spanish health insurance
Free Spanish lessons
Growth opportunities within weWow
Monthly events, sports & socials
Relocation support to settle in Valencia
And most importantly: an international work environment where you’ll quickly feel at home